Legal

Terms of Service

Last updated: July 15, 2026

Acceptance of terms

By creating an account or using Cielo Shift, you agree to these Terms of Service. If you do not agree, do not use the service.

Subscription and billing

Cielo Shift is offered at a flat $39 per month per location with unlimited employees. New accounts include a 14-day free trial. After the trial, your subscription will continue at the standard rate until canceled.

You may cancel anytime from your account settings. Fees already paid are non-refundable except where required by law.

Acceptable use

You agree to use Cielo Shift in compliance with applicable laws and only for legitimate scheduling and labor management purposes. You will not attempt to disrupt, reverse-engineer, or abuse the service.

Your data

You retain ownership of the data you enter into Cielo Shift. We process it to provide the service as described in our Privacy Policy.

Integrations

Cielo Shift connects to third-party services such as Clover POS. Your use of those services is governed by the respective provider's terms. We are not responsible for outages or data issues caused by third-party platforms.

Service availability

We work hard to keep Cielo Shift available, but we do not guarantee uninterrupted service. We may update or modify features at any time.

Limitation of liability

To the maximum extent permitted by law, Cielo Shift is provided "as is" without warranties of any kind. Our aggregate liability is limited to the amount you paid in the prior 12 months.

Contact

Questions about these terms? Email support@cieloshift.com.